About This Privacy Policy
Zuha Jewellery respects your privacy. This policy explains what personal information we collect when you visit our website, create an account, place an order, contact us or subscribe to updates.
By to updates.
By using our website, you agree to this Privacy Policy.
Information We Collect
We may collect information such as:
- Name, phone number and email address
- Shipping and billing address
- Account and order details
- Payment status and selected payment method
- Messages sent through WhatsApp, email, forms or social media
- Device, browser, IP address and website-usage information
How We Use Your Information
We use customer information to:
- Process, confirm and deliver orders
- Provide customer support
- Manage returns, exchanges and refunds
- Maintain customer accounts
- Improve our website and shopping experience
- Prevent fraud or unauthorized activity
- Send offers or updates where you have chosen to receive them
You may unsubscribe from marketing messages at any time.
Cookies
Our website may use cookies to keep products in your cart, remember preferences, maintain login sessions and understand website performance.
Analytics or advertising cookies may also be used where enabled. You can manage cookies through your browser, but disabling necessary cookies may affect cart or checkout functions.
Sharing Your Information
We may share only the necessary information with service providers involved in operating our business, including:
- Courier and delivery companies
- Payment providers or banks
- Website hosting and technical-support providers
- Email, analytics or advertising services where enabled
- Government or legal authorities when required by law
Zuha Jewellery does not sell customer personal information.
Payment Information
Payments may be handled by the payment method, bank or payment provider selected during checkout. Their handling of payment information may also be governed by their own privacy policies.
Data Security and Retention
We take reasonable steps to protect customer information from unauthorized access, loss or misuse.
Order and transaction records may be retained for customer service, accounting, fraud prevention and legal requirements. Information that is no longer reasonably required may be deleted or anonymized.
No internet transmission or electronic-storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion where retention is not required
- Withdraw marketing consent
- Ask questions about how your information is handled
We may verify your identity before completing a request.
Third-Party Links
Our website may contain links to social media, courier, payment or other third-party services. Zuha Jewellery does not control their websites or privacy practices.
Policy Updates
We may update this Privacy Policy when our website, services or business practices change. The latest version will be published on this page.
Related Pages
Contact Us
For privacy questions or requests:
Email: sales@zuhajewellery.com
Phone/WhatsApp: +92 322 8201055
Address: Office 412, Javeria Crown, Raja Ghazanfar Ali Road, Saddar Bazar, Karachi, Pakistan