Return Window
Request a return or exchange within 7 days of delivery.
Damaged or Incorrect Items
Report damaged, defective, or incorrect items within 48 hours of delivery. Please include your order number and clear photos.
Item Condition
Jewellery must be unused, unworn, and returned with its original packaging and tags.
Return Charges
Zuha Jewellery will cover the return cost if the item is damaged, defective, or incorrectly supplied. For size or preference exchanges, the customer will pay the return and re-delivery charges.
Customized Items
Customized, engraved, or size-adjusted jewellery cannot be returned or exchanged unless it is defective or incorrect.
Refund or Exchange
Approved refunds or exchanges will be processed within 5–10 working days after the returned item is received and inspected.
Contact Us
WhatsApp: +92 322 8201055
Email: sales@zuhajewellery.com